At Fairsearches.com, we are committed to delivering high-quality digital marketing, lead generation, and listing services tailored to meet the specific needs of our clients. Our mission is to ensure complete customer satisfaction through transparent communication, industry-standard practices, and a service-oriented approach. While we take every possible step to exceed client expectations, it is important to outline our official refund policy to ensure clarity and fairness in all business transactions.
Non-Refundable Policy After Service Activation
Once any service provided by Fairsearches.com is purchased and subsequently availed (i.e., work has begun on the client's behalf), the amount paid becomes non-refundable. This is due to the nature of digital and service-based offerings, where significant resources such as manpower, time, and technology are committed immediately upon initiation. These resources are customized to your project and, as such, cannot be reversed or reallocated once the service has commenced.
Whether you’ve opted for lead generation, business listing, local SEO enhancement, or any other digital service we offer, the fee you pay covers internal costs, strategic planning, backend operations, and customer support. Therefore, we regret to inform that once the services have started, no refund requests will be accepted under any circumstances.
Client Satisfaction is Our Priority
Although we do not offer refunds once services are initiated, Fairsearches.com is wholly committed to ensuring 100% client satisfaction. We deeply value every client’s trust and investment, and our goal is to meet or exceed your expectations through continual support and service refinement. If for any reason you are not satisfied with the initial outcomes or progress of the service:
- Our team will actively work with you to address your concerns.
- We offer reasonable adjustments or improvements as per your feedback.
- Dedicated account managers are available to help resolve any issues quickly and efficiently.
Our objective is to not only provide you with a service but to deliver results that reflect your goals and business requirements.
What Does “Service Availed” Mean?
“Service availed” refers to any situation in which:
A project has been assigned to our team after payment.
A listing has been created or updated.
Campaigns, optimizations, or promotions have been launched.
Your business has been featured in directories, platforms, or shared with potential leads.
Any backend development or research has been initiated on your behalf.
Once any of the above actions have occurred, the services are considered availed, and refund eligibility ceases.
Refunds for Duplicate or Mistaken Transactions
Refunds are only applicable in special cases such as:
Duplicate payments (accidental second charges).
Payment made in error (e.g., wrong package selected but unused).
In such cases, please notify our team within 24 hours of the transaction, and we will investigate the matter. If approved, a full refund of the unintended charge will be processed within 5-7 business days via the original payment method.
Cancellation Policy
If you wish to cancel a service before it has been initiated, you must contact us immediately after payment. If the project has not been assigned or no work has begun, we may review your request and, at our discretion, provide a refund or hold your payment as a credit for future services.
How to Raise a Concern
If you’re not satisfied or need support regarding your ongoing service, please follow the steps below:
- Email us at support@fairsearches.com with your registered email ID.
- Provide your order number, date of transaction, and describe the issue in detail.
- A customer representative will respond within 24–48 hours.
We aim to resolve most concerns through direct collaboration, often resulting in a more satisfying outcome than a simple refund.
Your infringement notice must include the following:
A detailed description of the copyrighted or trademarked material being infringed.
The exact location (URL or product code) on the website where the infringement is occurring.
A clear and good-faith statement that the use is unauthorized.
Legal proof of copyright or trademark ownership, including any registration number.
Your full name, physical address, and email address.
Your physical or electronic signature.
declaration that false claims may result in legal consequences.
⚠️ Please ensure that your claim includes valid documentation. Incomplete or unsubstantiated
reports may not be processed.
Fairsearches.com reserves the right to modify this policy at any time without prior
notice.
Fairsearches.com respects the copyrights of others and prohibits users from uploading, relocating, sharing or otherwise broadcasting any stuff on the site, or engaging in any illegal activities on the site, which violate the copyrights of others however all the content available for public access on fairsearches.com is protected by copyright.
Fair Search is committed regarding the Infringement rules and policy. We responds for such claims in accord with the Copyright, Trademark & Infringement Act. Our Infringement policy helps in creating a safer marketplace. This policy requires sellers and buyers or users to comply with all governmental laws and regulations. Fair Search is responsible to take right action where necessary to prohibit the use of Fair Search services in connection with the claim of infringement. Fair Search is permitted to take necessary action against the infringed product/details from its portal however it is not responsible or liable for loss if visitors to the site violate your copyright and distribute your copyrighted content without your permission.
Fair Searches have it's own registered brand name, trade mark, logo and other services. These are allowed to use only by the Fair Search authorized vendors or related third parties. Fair Searches reserves the right to remove any content without prior notice. We reserves the right to cease a user's account if the user is involve in any prohibited infringement acts.
If you are registered owner and find Fair Searches portal displaying your copyrighted material without the legal rights or violating the intellectual property rights, please contact us on admin@fairsearches.com or report it by mailing on info@fairsearch.com. You can send a notice also to the below address. Your notice/report must contain:
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